Privacy Policy.

1. Who We Are

Tavis Living Co ("we", "us", "our") is a metal furniture and interior fabrication studio based in Kamakshipalya, Bangalore, India. We operate the website tavisliving.co.in (the "Website"). This policy explains what personal information we collect through the Website and how we use it.

2. Information We Collect

The only personal information we collect is what you choose to share with us through our enquiry form: your name, email address, phone number (optional), project type, budget range, and the details of your message.

We do not require account registration, we do not process payments through the Website, and we do not knowingly collect information from children under 18.

3. How We Use Your Information

We use the information you submit solely to respond to your enquiry, to send you a confirmation copy of your message, to prepare quotations you request, and to maintain a record of business correspondence. We do not use your information for marketing without your consent, and we never sell or rent your personal information to anyone.

4. Where Your Information Is Stored

Enquiries submitted through the Website are delivered to our business email and logged in a private spreadsheet accessible only to Tavis Living Co. To operate the Website we rely on a small number of service providers who process data on our behalf: Vercel (website hosting), Resend (email delivery), and Google Workspace services (email and records). Each of these providers maintains its own industry-standard security practices.

5. Cookies & Analytics

The Website does not use advertising cookies or cross-site tracking. Any cookies set are strictly necessary for the Website to function. We use Vercel Analytics, a privacy-friendly, cookieless service that records anonymised, aggregated visit statistics (such as page views and country) without identifying individual visitors.

6. Data Retention

We retain enquiry records for as long as reasonably necessary to handle your enquiry and maintain business records. You may request deletion of your information at any time (see Section 7).

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by writing to us at enquiries@tavisliving.co.in. We will respond within a reasonable period and in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

8. Security

We take reasonable technical and organisational measures to protect your information, including encrypted transmission (HTTPS) across the entire Website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, with the effective date shown below.

10. Contact

For any questions about this policy or your personal information, contact us at enquiries@tavisliving.co.in.